Please be aware that there is some maintenance taking place on the Movie Set over your selected dates. This work will continue from 1 June – 30 September 2025. During this time, the main tour route will be unaffected however some contractors, maintenance and construction equipment will be working on site in the gardens and rear of the Party Field during your experience. Bag End, Bagshot Row and The Green Dragon Inn will not be affected.
- Authorised Use
The Agent Portal is intended solely for use by agents registered with Hobbiton Movie Set to make confirmed customer bookings directly into our booking system. Unauthorised use, including access by non-agents or direct customers, or holding allocations for unconfirmed groups is strictly prohibited.
2. Account Security
In order to be able to access the information offered on this Portal, Hobbiton Movie Set will provide you with a specific user ID and Password. (Login credentials). You are responsible for maintaining the confidentiality of your agent login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.
While we will take steps to ensure that the Portal is secure, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this Portal or any linked site.
3. Booking Process
Agents are responsible for ensuring that all customer information entered is accurate and up-to-date and final booking confirmation is shared with the customer. All bookings made through the Agent Portal must adhere to our cancellation policy and terms and conditions.
4. Accurate Traveler Information
Bookings made through the Agent Portal are monitored closely. The Agent Portal is not to be used for holding allocations or space for unconfirmed groups. Fare types selected at the time of booking must accurately reflect confirmed customer's details and preferences for their date of travel. Large bookings coinciding with cruise ship days or bookings that have an unusually high child or youth to adult ratio are not permitted and may be cancelled by Hobbiton Movie Set without notice.
5. Revocation of Access
Hobbiton Movie Set reserves the right to revoke access to the Agent Portal at any time, without notice, for any reason, including but not limited to misuse or breach of these terms.
6. Changes to Terms
Hobbiton Movie Set may update these terms of use at any time, and such modifications will become effective immediately upon posting the updated Terms of Use on the Portal. Any use of the Portal by you after any such changes to the Terms of Use will be deemed accepted by you of those updated Terms of Use.